The Role of Reverse Logistics: Benefits and Process Steps

 Reverse logistics refers to the supply chain activities required to move products backward from customers to manufacturers or warehouses. It includes returns, refurbishing, recycling, and proper disposal. The process starts with product collection, inspection, and repair, aiming to recover as much value as possible. Businesses benefit by reducing operational costs, cutting waste, and supporting green initiatives. Reverse logistics improves customer experience with easy return policies, which can boost brand loyalty. Companies using reverse logistics effectively often enjoy better inventory control and reduced losses from damaged or obsolete goods. It is an essential strategy for businesses aiming for sustainability and cost-efficiency.


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